The Cost

The client pays no fees for our service.

Our fees are paid by the panel members, including an introduction fee and ongoing commission. Our focus is therefore on ensuring clients select a partner that will deliver sustained long term results. There is no favouritism, fees are the same for all panel members.

Our service includes:

  • a prospective outsourced partner short list
  • information on each outsourcer prior to meetings / conference calls
  • an agenda for meetings / conference calls to ensure each outsourcer’s presentation covers relevant points and allows balanced comparison
  • provision of a scoring matrix allowing clients to make informed decisions
  • a TCCP member to accompany you on the first visit or conference call
Call Center Pricing

All commercial negotiation, set up and operational management is the responsibility of the outsourcer / panel member. However, we can provide clients with ongoing mentoring and account management of the outsourcer as required (fees will apply for this service). 

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