We offer a ‘safe pair of hands’ approach to identify and onboard ‘best fit’ contact centre outsourcers and technology providers that can improve CX and reduce operating costs.
Scope of our networks
190
Contact centres
857
Contact centre sites
932000
Contact centre seats
76
Countries
110
Technology providers
70
Languages spoken
387
customer assignments delivered
95
client to partner retention rate
Insights
Over the past few years Bulgaria has certainly made it’s name in the world of…
David Taylor17 April 2024
What goes into partnering with an outsourced contact centre? Our very own Neville Doughty recently…
David Taylor9 April 2024